Page 4 - Family Business Institute

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The FBI Best Practice Process Model

“Agile Advisory Practice can’t be outsourced, commoditised,
or replaced by technology - because it synthesises human skills
and technical capabilities into services that address all aspects of
commercial need and family dynamics.”

Best Practice combines theory, research and experience, to produce reliably optimal results.

FBI’s Best Practice Process Model separates family from business problem solving and decision making -
to improve quality of thinking, focus in planning, and eﬀectiveness of actions.

FOCUS DIAGNOSE ALIGN IMDPESLIEGMNEN&T SUSTAIN

Family Personalities Values Problem Solving Harmonious
Personal Issues Goals Decision Making Family
Business Needs Vision Conﬂict Management
Code of Conduct Meetings
Interests Plans Family Constitution
Problems Proﬁtable
Mutual Business
Personalities Obligations Operations
Issues
Needs Line of Separation

Interests Values Structures
Problems Goals Systems
Vision
Agreements
Plans Finance
Legals
Taxation

Initial diagnostics focus on human, family and business factors to create a clear picture of a client’s
complex needs - generating more and better work for advisers, and better client outcomes.

Alignment gets the family and the business looking forward, and breaks down barriers to action.

Implementation is about putting Structures and Systems in place to professionalise and improve both
the family and the business.

Sustainability conﬁrms the long-term viability of the family and the business.

04 FBI Accreditation Program

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