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Family Business Mediator Video No 19: Family Systems & Skills – Respect & Trust. By Jon Kenfield.

Common Causes of Family Conflict & How to Deal with Them.

Video 19. Family Systems & Skills – Respect & Trust.

  • Families & family businesses tend to believe that their “familyness” automatically confers high levels of honesty, integrity, respect & trust, where sometimes the very opposite is in play: very low levels mutual trust due to the perception of lack of personal respect and/or reliability in the performance of promises, especially those given privately that relate into the business.
  • The family business curse refers to the damage that business relations can inflict on family groups when decisions are made in & about the business that adversely impact family members, family as a whole, or part of the family.
  • Solution: develop a family plan with clearly allocated roles, responsibilities and accountabilities. Use the planning process to reconnect family members to commence the rebuilding of respect, which is stepping stone toward rebuilding trust.
 

Written by Jon Kenfield

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