Posted on June 7, 2023

Most professional advisors develop certain habits and ways of working, over time, that become inviolate components of professional practice as automatic processes in their service delivery. Standardised services become commoditised services.  Commoditi …

Read More
Posted on April 28, 2023

Observations I often observe people seriously over-using the words: “hope” and “hopefully” when outlining their expectations and intentions. This immediately activates my BS radar and every additional utterance of either word make me feel increasingly …

Read More
Posted on March 23, 2023

“It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.” – Charles Darwin Rites are solemn or ceremonial activities.  They can be publicly prescriptive, as in religious ceremonies, or priv …

Read More
Posted on March 23, 2023

Observations Several decades ago I began to focus the attentions of my commercial dispute resolution practice on family business conflicts.  It soon became apparent that, to a far greater extent than with commercial disputes, I needed to really underst …

Read More
Posted on March 23, 2023

Observations Mediating family business tensions shows that understanding the characters, personalities, and life stories of relevant family members is at least as important as the technical skills and processes used to help resolve their conflict. With …

Read More