Blog Articles

Posted on July 9, 2024 by Family Business Institute

I’ve plied my trade as a Family Business Solutionist for many years – acting as a best practice adviser, mediator, and strategic problem-solver.  Generally, and despite the complexity and unpredictability baked into the sector, most things have worked …

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Posted on June 7, 2023 by Family Business Institute

Most professional advisors develop certain habits and ways of working, over time, that become inviolate components of professional practice as automatic processes in their service delivery. Standardised services become commoditised services.  Commoditi …

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Posted on April 28, 2023 by Family Business Institute

Observations I often observe people seriously over-using the words: “hope” and “hopefully” when outlining their expectations and intentions. This immediately activates my BS radar and every additional utterance of either word make me feel increasingly …

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Posted on March 23, 2023 by Family Business Institute

“It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.” – Charles Darwin Rites are solemn or ceremonial activities.  They can be publicly prescriptive, as in religious ceremonies, or priv …

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Posted on March 23, 2023 by Family Business Institute

Observations Several decades ago I began to focus the attentions of my commercial dispute resolution practice on family business conflicts.  It soon became apparent that, to a far greater extent than with commercial disputes, I needed to really underst …

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Posted on March 23, 2023 by Family Business Institute

Observations Mediating family business tensions shows that understanding the characters, personalities, and life stories of relevant family members is at least as important as the technical skills and processes used to help resolve their conflict. With …

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Posted on December 8, 2019 by Jon Kenfield

Family Business Mediation Video No 50. Cuckoo Consultants. By Jon Kenfield. Family Business Mediator. Solutionist. This video is unique amongst the 50 in this series in that it looks to an entirely external conflict generator that can act upon the fami …

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Posted on December 8, 2019 by Jon Kenfield

Family Business Mediation Video No 49. Non – Family Conflict Causes. By Jon Kenfield. Solutionist. Can non-family people create conflicts within the family business? You bet! Family Business are notorious for creating cliques (read your Shakespeare!): …

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Posted on December 8, 2019 by Jon Kenfield

Common Causes of Family Conflict & What to Do About Them. Video No 48. Old Retainers. Old retainers area a common cause of conflict in family businesses where Mum or Dad has worked with “old Phyllis / Sam” since the early days and has made promises …

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Posted on November 5, 2019 by Jon Kenfield

• Psychology is the science of understanding how people think, feel, behave and learn. • I’m not a psychologist – other than at the “chicken soup” end of the scale – however, more than 20 years spent working with denizens of business families provides …

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